Tell the internet where to deliver your company's email messages
Why do I need to do this?
For your company to use Gmail withGoogle Workspace, you need to direct people's incoming messages to Google's mail servers. You do this by changing your domain'sMX recordsat yourdomain registrar.
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Before you begin
Make sure now is a good time to make this change.It can take time forthe rest of the internet to learn about your new MX records. You might keep receiving mail with your old email providerduring this time.
To complete this task, open two separate tabs in your web browser, like this:
Tab 1: Get ready to sign in to Bluehost
Before you get started, make sure you have the account ID and password you need to sign in to Bluehost. If you have trouble signing in to this account, find out how toreset your password.
Tab2: Open theGoogle Workspace setup tool
You get instructions and complete this task using thesetup tool.You also use the tool to add any remaining email accounts—every existing address in your company must be associated with aGoogle Workspaceaccount.You must use the setup tool to complete this task.
If you don't already have the setup tool open in another tab, click below to open it.
Open the setup tool
I'm stuck and need help
I get an error when I clickthe blue button
The setup tool is forGoogle Workspaceand Cloud Identity administrators only. It doesn't work with any other Google product.
Make sure you're signing in with anadmin account.
It says Gmail is activated for my domain
Your MX records are already set up.
If you're reading this article because your company ishaving trouble receiving email:
- Check these troubleshooting steps.
- Review some additional problemsthat can interrupt email delivery.
My email address ends in @gmail.com
Oh no! You've ended up in the wrong place. Click here for help with @gmail.com issues.
Follow these instructions to activate Gmail
Work across the 2 tabs you opened earlier, as follows:
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next to each one,and then click Delete.
You might have to wait and try again
Some registrars take longer than others to let the world know that you have a new email provider:
- IfGoogle Workspace can't find your new MX records, come backin a couple of hours and click the Activatebutton again.
- After you activate Gmail, updates can take up to 48 hours. Until the rest of the internet notices your new MX records,you'llstill get email messages inyour old email client.
Remember, Google Workspace has no control over your company's MX records. If you need help with MX records, contact Bluehost support.
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